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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jose Aguilar

Jose Aguilar

October 17, 2026

2  out of  5
rating by Jose Aguilar
"I would strongly discourage anyone from purchasing insurance through Ryan Maguire’s State Farm agency. Our experience has been an extremely disappointing lesson in what happens when a friendly insurance agent is finally asked to provide meaningful customer service.

We have faithfully paid our insurance premiums for years - read: decades. When our home suffered a loss and we encountered serious difficulties obtaining assistance, we turned to our agent for guidance and support. What we received was astonishing.

When we asked Ryan for higher-level State Farm escalation contacts, he directed us back to the same claims management team whose decisions we were disputing—and told us to contact the California Department of Insurance. Yes, the STATE OF CALIFORNIA. We were asking our own insurance agent to help us navigate his own company, and his response was to send us to the state insurance regulator instead of providing the internal escalation assistance we requested.

We subsequently called Ryan directly asking for help. A full week passed without a returned call or meaningful follow-up. Meanwhile, our kitchen remained unusable, contractors were actively working inside our home, and we were struggling to obtain temporary living assistance under our policy.

We understand that an insurance agent cannot personally approve claims. But is it unreasonable to expect him to return a customer’s call, provide meaningful guidance, or make an effort to help escalate an urgent situation?

Apparently, paying premiums is the easy part. Getting help when you actually need your insurance is an entirely different experience.

To anyone considering this agency: I would be extremely cautious about assuming that the friendly service you receive when purchasing a policy will translate into meaningful support when something goes wrong. Ask yourself what value your agent brings if, when you need assistance, you are directed to a government regulator rather than helped through the company you’re paying.

I cannot recommend Ryan Maguire’s agency. Not after what our family has experienced.

And if anyone doubts what I’ve shared here, I have the emails, correspondence, and documentation to support my account, and I’m happy to share the relevant records.

I’m giving this agency two stars because, in our experience, collecting our premium payments on time is one thing it has consistently managed to do well. I only wish the same level of efficiency and enthusiasm had been demonstrated when we needed help."
We responded:
"Jose,

I'm genuinely sorry that you and your family have had such a frustrating experience during an already difficult time. I understand how important it is to have answers and support when you're dealing with damage to your home, and I'm disappointed that your experience has left you feeling this way.

I do want to respectfully clarify that our agency has remained engaged throughout this process, including communicating with you, relaying information, and escalating concerns to claims management when requested. While claim decisions and the handling of claims are managed by State Farm's dedicated claims department, our agency has made efforts to assist and advocate for communication throughout the process.

I recognize that these efforts may not have resulted in the answers or resolution you were hoping for, and I understand your frustration.

Our agency takes customer service very seriously, and we work hard every day to be available, responsive, and supportive of the families we serve. I'm truly sorry that your experience has not reflected the level of service we strive to provide.

I sincerely hope your outstanding concerns can be resolved.

Ryan Maguire
State Farm Agent"
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Stacy Anagnostopoulos

October 15, 2026

5  out of  5
rating by Stacy Anagnostopoulos
"I had a great experience working with Adam Johnson at State Farm in West Sacramento. He was knowledgeable about my different policies, answered all my questions, and provided quotes for changes I was considering. I especially appreciated how efficient and to the point he was—he covered everything I needed without wasting my time. Friendly, helpful, and easy to work with. Highly recommend!"
We responded:
"Stacy, thank you so much for the wonderful review! We're thrilled to hear that Adam made your experience so positive. He takes great pride in making insurance easy to understand, answering questions, and helping customers find the right coverage without making the process complicated. We appreciate your recommendation and are so happy to have you as part of our State Farm family. Thank you for choosing our agency!"
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Steve Schuetz

October 15, 2026

5  out of  5
rating by Steve Schuetz
"Tami was amazing and helped me with the issue I had great team player!"
We responded:
"Steve, thank you for the 5-star review! We're so glad Tami was able to jump in and help resolve your issue. She's a fantastic team player, and we're lucky to have her on our team! We truly appreciate your business and the opportunity to help with your insurance needs. Thanks for being part of our State Farm family!"
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jocelynn landon

October 10, 2026

5  out of  5
rating by jocelynn landon
"Trinity was so great!! She gave such amazing recs and explained everything so easily. I appreciate how she chatted with me and made me laugh while doing something that isn’t so fun. 12/10 service representative and human!"
We responded:
"Jocelynn, we absolutely love hearing this! Thank you for taking the time to recognize Trinity. Making insurance easy to understand while keeping the experience friendly, personal, and even a little fun is exactly what we strive for! We're thrilled Trinity made such a great impression and gave you the guidance you needed. We appreciate your kind words and the opportunity to serve you. Thanks for choosing our State Farm agency!"
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Steven Luu

September 29, 2026

5  out of  5
rating by Steven Luu
"We had a wonderful experience working with Tami Granada from Ryan’s team on updating our insurance policy. She was professional, responsive, and handled all of our requests timely. Tami demonstrates that she cares about her clients and treats their needs as her own."
We responded:
"Steven, thank you for such a thoughtful review! We're thrilled to hear that Tami provided such a wonderful experience. She genuinely cares about our customers and takes pride in making sure their insurance needs are handled with professionalism and attention to detail. We're fortunate to have her on our team! Thank you for allowing us to take care of your insurance needs. We appreciate you!"
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Kimberly Duran

September 17, 2026

5  out of  5
rating by Kimberly Duran
"Trinity is one of the most helpful people at this place. She guided me through everything and made sure I was well informed before picking insurance. She is awesome."
We responded:
"Kimberly, thank you for the fantastic review! We're so glad Trinity made your experience a great one. Helping our customers understand their coverage and feel confident in their insurance decisions is exactly what we strive for. Trinity is a wonderful part of our team, and we'll be sure to share your kind words with her. We truly appreciate your support and the opportunity to serve you!"
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Jeffrey Weiss

September 16, 2026

5  out of  5
rating by Jeffrey Weiss
"Having experienced an unexpected death in the family, I found myself as Executor and Beneficiary of an estate in CA, while living 1,500 miles away in Nashville. One of the important matter I had to address was insurance and Jeanine from Ryan Maguire’s team was amazing. She was empathetic, responsive, supportive and simply made everything I’ve had to do on my sister’s behalf easy. Thank you Jeanine and thank you Ryan Maguire State Farm group."
We responded:
"Jeffrey, thank you so much for taking the time to share this. We’re grateful Jeanine was able to make things a little easier for you during such a difficult time, especially while you were managing everything from so far away. Your kind words about her empathy, responsiveness, and support mean a great deal to our entire team. Thank you for allowing Ryan Maguire State Farm to be there for you and your family when it mattered most.

— Ryan Maguire & Team"
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Michele Yarbrough

September 14, 2026

5  out of  5
rating by Michele Yarbrough
"Adam is very cordial, informative and understanding. He asked pertinent questions and answered all of my concerns. Thank you."
We responded:
"Michele, thank you for the wonderful review! We’re so glad to hear you had such a positive experience with Adam. Taking the time to understand your needs, answer your questions, and make insurance easy to navigate is exactly the experience we want to provide. We truly appreciate you choosing Ryan Maguire State Farm and look forward to being here whenever you need us!

— Ryan Maguire & Team"
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Joe Hernandez

September 10, 2026

5  out of  5
rating by Joe Hernandez
"Ryan is professional and wants to help you get this best rate possible"
We responded:
"Joe, thank you so much for the 5-star review! We appreciate your kind words. Our team is always happy to help explore your options and make sure you’re getting the right coverage at the best value possible. Thank you for choosing Ryan Maguire State Farm! ⭐️"
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Carmeleta Hardeman

September 9, 2026

5  out of  5
rating by Carmeleta Hardeman
"Courteous, efficient and professional 😉"
We responded:
"Thank you so much, Carmelita! We really appreciate the 5-star review. Our team is committed to providing courteous, efficient, and professional service while helping our customers find the right coverage at a great price. We appreciate you choosing our State Farm office! 😊"
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Trish L

August 31, 2026

5  out of  5
rating by Trish L
"I'm actually not a customer any longer since I moved to Louisiana, BUT this office is the best and they, we'll Tammy was super duper helpful with a refund check I received she saved me a tone of time. Thanks Tammy! I got it!"
We responded:
"Trish, thank you so much for the kind words and the 5-star review! We’re sorry to have lost you to Louisiana, but we truly appreciate you taking the time to recognize Tammy and our team. We’re so glad she was able to help with your refund check and save you some time. We wish you all the best in Louisiana, and remember—you’ll always have friends here at our office! 😊

— Ryan & Team"
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Vinessa

August 28, 2026

5  out of  5
rating by Vinessa
"This office is the best! Janine is awesome, and Tamy was so patient helping my mom set up her auto pay, thanks again. 10 out of 10!"
We responded:
"Vinessa, thank you so much for the 5-star review! We love hearing that Janine and Tamy took great care of you and your mom. We truly appreciate the kind words—and we’ll definitely take a 10 out of 10! 😊 Thank you for choosing our office!
— Ryan & Team"
Profile photo of Paul P

Paul P

August 6, 2026

5  out of  5
rating by Paul P
"Trinity is amazing. She always takes care of all my Insurance needs. She definitely has a shining star in that office I came from my office in Vacaville where it was chaotic. This office has showed me What a true Insurance Company should be like communication respect thank you again, Trinity"
We responded:
"Hi Paul — thank you so much for the wonderful 5-star review! We’re thrilled to hear Trinity always takes great care of your insurance needs and that you’ve had such a smooth experience working with her. We’ll be sure to pass along your kind words to Trinity. Thanks again for trusting us!"
Profile photo of Frances Lincoln

Frances Lincoln

July 30, 2026

5  out of  5
rating by Frances Lincoln
"Ryan and his whole team are just amazing. I chose State Farm specifically because of the way that I am treated at his office. I feel well cared for and I am really happy as a consumer!"
We responded:
"Thank you so much, Frances! We truly appreciate your kind words and are honored you chose our State Farm office. Providing exceptional service and making sure our customers feel cared for is exactly what we strive for every day. We're grateful to have you as part of our agency family and look forward to being here whenever you need us!"
Profile photo of Robin Kailihiwa

Robin Kailihiwa

July 27, 2026

5  out of  5
rating by Robin Kailihiwa
"I had a great experience with this insurance company. The staff was friendly especially Kelly Martin, knowledgeable, and took the time to explain my coverage in a way that was easy to understand. They made the entire process smooth and stress-free, and I never felt rushed or pressured."
We responded:
"Thank you, Robin, for your thoughtful review! We're so glad you had a great experience with our team. Kelly will be especially happy to hear your kind words. Taking the time to explain coverage clearly and making the insurance process as smooth and stress-free as possible is always our goal. We appreciate your trust and look forward to serving you for many years to come!"
Profile photo of Sarah

Sarah

July 22, 2026

5  out of  5
rating by Sarah
"Great office, thank you Tammy for helping my mom with her bill and her rental policy. It's nice knowing she has support with you guys!"
We responded:
"Hi Sarah — thank you so much for the kind review! We’re really glad Tammy was able to help your mom with her bill and rental policy. It means a lot to hear she feels supported by our team. 💛"
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Kevin

July 10, 2026

5  out of  5
rating by Kevin
"Trinity Rules! Ryan and Trinity are great members of the west sac chamber and love having them a part of the community to build fantastic connections with local business!"
We responded:
"Thanks so much for the kind review, Kevin! We really appreciate your support of the West Sac Chamber and being part of a community where great connections happen. We’re glad to hear you’ve had a positive experience—looking forward to working with you again!"
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Ez B

July 2, 2026

5  out of  5
rating by Ez B
"Shoutout to Tami for always answering my random questions!"
We responded:
"Hi Ez! 😊 Thank you so much for the shoutout! We’re glad Tami is always there to help with your questions—she’ll be thrilled to hear this. Appreciate you! 🌟"
Profile photo of Sara Guerra

Sara Guerra

June 30, 2026

5  out of  5
rating by Sara Guerra
"Kelly was so nice and very patient with me. She was able to enroll me into the low income program and she made the process very easy and was very quick to respond. I highly recommend working with Kelly"
We responded:
"Hi Sara,

Thank you for the wonderful review! We’re so happy to hear that Kelly was friendly, patient, and able to guide you through enrolling in the low-income program quickly and easily. We truly appreciate your recommendation and support for our team."
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Stephanie Krupicka

June 22, 2026

5  out of  5
rating by Stephanie Krupicka
"Kelly was very informative and personable! I'm very happy going with State Farm!"
We responded:
"Hi Stephanie,

Thank you for the wonderful review! We’re so glad Kelly was informative and personable, and that you’re happy with State Farm. We truly appreciate your business and the great feedback!"
Profile photo of Andrea Martinez

Andrea Martinez

June 20, 2026

5  out of  5
rating by Andrea Martinez
"Kelly was super helpful with getting me quotes, and pointing me in the right direction."
We responded:
"Hi Andrea,

Thank you for the review! We’re glad Kelly was super helpful getting you quotes and guiding you in the right direction. We appreciate your business and hope to be here whenever you need us."
Profile photo of Lenicia López

Lenicia López

June 13, 2026

5  out of  5
rating by Lenicia López
"I have a mortgage loan officer, I referred multiple clients to Ryan's team and they have always made sure to give phenomenal service. Not only are they amazing that what they do, they make sure to give back to the community and support local activities. All around great office!"
We responded:
"Hi Lenicia,

Thank you so much for the great review! We’re honored that you referred your clients to Ryan’s team—and we’re thrilled they’ve been able to provide phenomenal service. We also appreciate your recognition of our community involvement and support for local activities."
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Waiman Yip

June 13, 2026

5  out of  5
rating by Waiman Yip
"We appreciate all your support!!"
We responded:
"Hi Waiman,
Thank you for the 5-star review! We truly appreciate all your support—thanks for choosing us. We’re here anytime you need anything."
Profile photo of Jovante Shaw

Jovante Shaw

June 13, 2026

5  out of  5
rating by Jovante Shaw
"Love it here"
We responded:
"Hi Jovante,
Thanks for the 5-star review—so happy you love it here! We appreciate your business and look forward to helping whenever you need us."
Profile photo of Matthew Urbano

Matthew Urbano

June 13, 2026

5  out of  5
rating by Matthew Urbano
"Love State Farm!"
We responded:
"Hi Matthew,
Thank you for the 5-star review! We appreciate your support and are glad you’re pleased with our service. Don’t hesitate to reach out anytime."